Best Domestic Airline winner, kulula.com is on the
innovation trail again.
kulula.com is South Africa's largest revenue generating
website with 65% of all bookings done online.
"kulula.com has always been innovative and always looking
for ways to make the lives of our superheroes easier. We are
very excited to announce that our superheroes will now be able
to make all their booking changes online, on their own, and
more importantly these changes can be done out of office hours
in the comfort of their own homes," says executive manager,
commercial Gidon Novick.
kulula.com are the first airline in the world to offer this
type of service to its customers. By using the current online
technology called AirKiosk Sytems, from a US-based company, it
has allowed kulula.com to take airline bookings onto a new
level.
If passengers are not computer literate, they can contact
the call centre to make booking changes. The cost of changing
bookings is R75 online or R100 through the call centre plus
the difference between the old and new fare.
This new on-line service means that kulula.com passengers
can change their bookings at home using their computer.
" This is the first of many new innovations and
announcements that kulula.com are planning for the year. Watch
this space," concludes Novick.
- "kulula" means "easily" in Zulu - easy to book, easy to
travel and easy to afford - kulula.com/flights can easily be
booked online at www.kulula.com or by calling 0861-585852 or
visiting a travel agent - Flight fares are from R315 one way
between Johannesburg and Durban and from R525 one way between
Johannesburg and Cape Town. - There are six return weekday
flights between Johannesburg and Cape Town and two week-day
return flights between Johannesburg and Durban. - kulula.com
recently launched care hire with kulula.com/cars. These can be
booked online at www.kulula.com, and cost just R165 per
day.
Source: SATURDAY STAR TRAVEL
South
Africa
April 12, 2003